Bringing an iPad or your own phone angers some silly IT people.You may not hear them complain though, as they’ve learned to grumble in private, since 55M iPads are in consumers hands. Apps stores don’t even need to be enterprise-owned (see Shane O’Neill’s note). Business people already know they can get useful, well-written apps “from the cloud.”
Nearly a zillion business apps are there, solving real business needs with clean user interfaces. As Kaneshige writes – “Will IT lose its power edge to the consumer?” It will if IT continues to bury it’s collective head in the datacenters they’ve built for themselves.”The main message at the Consumerization of IT in the Enterprise Conference and Expo, or CITE, is that IT is being being bypassed. Again. Because the businesses need and can do work on non-IT apps and hardware. IT has to deliver valuable solutions, not random shitty and ugly apps to justify the budget. Oh, and the new Consumerized apps are dirt cheap to use. And often written by very, very competent developers. In fact, “It’s already happening. If you’re not preparing for this sea change by now, you’re late.
We’re just a couple years away from [the consumerization of IT] being the dominant model,” says Dion Hinchliffe, executive vice president of strategy at Dachis Group and keynote speaker. “We’re already more than a third of the way there.” .. BYOD is a sub-trend of the consumerization of IT, whereby employees buy their own devices for personal and work use.… CIOs face many concerns, ranging from mobile device management to data security. …But it is hugely worth it! With a benefits of BYOD is the cost savings derived from employees paying out of pocket, in the neighborhood of 17 percent to 22 percent in Cisco’s case. “We don’t pay for it, and our users are happier,” says Lance Perry, vice president of IT, customer strategy and success, at Cisco. “Isn’t that a beautiful thing?” To stay relevant, and perhaps even employed, “CIOs must slay IT’s sacred cows.”
At Bank of New York: “security front? mobile consumer devices has forced IT to re-think remote access. Interestingly, he points out that traditional VPN solutions, where users log into a virtual private network and gain access to corporate data, are just as leaky as today’s remote access consumer devices.” What he’d like: “includes: A hypervisor on the iPad to segregate corporate and personal data; the ability to track data or documents across installed apps; multiple user profile capability for shared devices” The CITE conference has topics like: Philippe Winthrop, Managing Director, The Enterprise Mobility Foundation, speaking on topics like: “Customers and employees alike are hungry to interact with your business using mobile apps. But how do you decide what apps to build, how to engineer them and where to make them available? This session will show you how to approach the prospect of mobile apps and how to proceed with a secure, business-savvy strategy.
IT is paying the price for being SLOW and saying NO for many years. It has also lost the ability to judge results in the field. It is possible it doesn’t even care at some companies. But with the Consumerization movement, IT can finally be worked around cleanly unless it wakes up! “If you keep saying, ‘no way,’ they’ll stop calling you,” Paul Lanzi, mobile application team manager at bio-tech company Genentech, an adopter of iPads and iPhones, told CIO.com.” If IT is going to work well in this new world then “Don’t be a slave to ROI, work with startups, and bring iPads and mobile apps into the enterprise.” The question isn’t whether consumerization is a good thing. It isn’t a question of whether IT can bury it in “security” black holes. Consumerization is happening, and the question is which IT departments are going lead that change, and which IT groups will be erased by that future.